Boston, MA
Ironside Insurance Group's Logo of an anchor in a blue square

We’re always looking for great people

We made the Inc. 5000 list of America’s fastest growing companies in 2021 & 2022!  Do you think you have what it takes to be part of a fast-paced, rapidly growing insurance agency?  Located in downtown Boston’s financial district, Ironside Insurance Group is looking for the best of the best to join us.

Current Openings:

Image of man in a suit shaking someone's hand

Commercial Lines Sales Rep/Producer

 Job Description:

Ironside Insurance Group is seeking a dynamic, results-oriented individual to join our rapidly growing Agency as a Commercial Lines Sales Representative/Producer. This individual should possess strong relationship-driven attributes, as new business development via referrals from professional networking partners will be your primary responsibility. This position is the key point of contact for our policyholders, providing them with the best level of protection through Ironside Insurance Group’s wide array of insurance carriers and products.

Candidate Qualifications:

  • The ideal candidate will be based in Massachusetts and can work out of our downtown Boston office when necessary
  • Possess a solid network of strong referral sources
  • Associates degree in a business-related field or minimum 2 years equivalent direct sales experience
  • Prior commercial lines insurance experience with a basic knowledge of industry principles and products
  • Hold or acquire and maintain required insurance licenses
  • Excellent communication and interpersonal skills combined with the ability to work independently and as part of a team
  • Ability to review, prioritize, record, and organize data from a variety of sources

 Core Responsibilities:

  • Generate commercial leads, prospects, and referrals through various channels
  • Identify opportunities, contacting same via outbound calls and emails
  • Quote new business across all carriers, asking for and closing the sale of additional products and services
    • Advising and educating prospects/clients on coverage, options, and features
    • Accurate input of information to ensure correct risk assessment and premium calculation
    • Field underwrites to ensure binding types of risk that fit within agency appetite

Preferred Skills:

  • Bachelor’s degree
  • Active producer insurance license in the State of Massachusetts
  • Experience with carriers in the Massachusetts and New England area
  • Personal Lines (auto and home) insurance knowledge and experience
  • While not required, a working familiarity of Agency Management Systems and MA Registry of Motor Vehicles System a plus.

 Benefits package:

At Ironside Insurance Group, we offer a competitive salary based on experience plus bonus opportunities. In addition, we offer a comprehensive benefits plan to include medical benefits, 401K with company matching as well as a generous flexible time off plan, promoting a healthy work-life balance.

Submit Your Resume
Image of hands typing on a laptop

Personal Lines Sales Rep/Producer

  Job Description:

Ironside Insurance Group is seeking a dynamic, results-oriented individual to join our rapidly growing Agency as a Personal Lines Sales Representative/Producer. This individual should possess strong relationship-driven attributes, as new business development via referrals from professional networking partners will be your primary responsibility. This position is the key point of contact for our policyholders, providing them with the best level of protection through Ironside Insurance Group’s wide array of insurance carriers and products.

Candidate Qualifications:

  • The ideal candidate will be based in Massachusetts and can work out of our downtown Boston office when necessary
  • Possess a solid network of strong referral sources
  • Associates degree in a business-related field or minimum 2 years equivalent direct sales experience
  • Prior personal lines (auto and home) insurance experience with a basic knowledge of industry principles and products
  • Hold or acquire and maintain required insurance licenses
  • Excellent communication and interpersonal skills combined with the ability to work independently and as part of a team
  • Ability to review, prioritize, record, and organize data from a variety of sources

 Core Responsibilities:

  • Generate leads, prospects, and referrals through various channels
  • Identify opportunities, contacting same via outbound calls and emails
  • Quote new business across all carriers, asking for and closing the sale of additional products and services
    • Advising and educating prospects/clients on coverage, options, and features
    • Accurate input of information to ensure correct risk assessment and premium calculation
    • Field underwrites to ensure binding types of risk that fit within agency appetite

Preferred Skills:

  • Bachelor’s degree
  • Active P&C Insurance license in the State of Massachusetts
  • Experience with carriers in the Massachusetts and New England area
  • Commercial lines insurance knowledge and experience
  • While not required, a working familiarity of Agency Management Systems and MA Registry of Motor Vehicles System a plus.

 Benefits package:

At Ironside Insurance Group, we offer a competitive salary based on experience plus bonus opportunities. In addition, we offer a comprehensive benefits plan to include medical benefits, 401K with company matching as well as a generous flexible time off plan, promoting a healthy work-life balance.

Submit Your Resume
Image of man in a suit shaking someone's hand

Personal Lines Account Manager

Job Description:

Within this role you will be a key point of contact for our policyholders. This will include but not be limited to, answering phones, and responding to e-mails to address customer questions & concerns. You will also be supporting Ironside Insurance Group’s goal of providing our clients with appropriate levels of protection through an array of available insurance products.

As a Personal Lines Account Manager, you will perform a full range of consultative activities to ensure a positive customer experience. This role is available as an in-office (Boston, MA) or fully remote, work from home position only for candidates living in the following states:

  • Massachusetts
  • Connecticut
  • Florida
  • New Hampshire
  • North Carolina
  • Pennsylvania
  • Rhode Island

Core Responsibilities:

  • Provide exceptional customer service by promptly responding to inbound calls and e-mails.
  • Aid in customer retention via multiple methods of contact and annual insurance policy reviews.
  • Proactively identify and process policy transactions and explain any resulting customer impact.
  • Assist with policy billing issues, including evaluating and making decisions regarding payment plan exceptions and any applicable fees, including initiating alternate payment arrangements.
  • Cross-sell additional insurance solutions as appropriate, as well as assist in policy rewrites/remarkets.
  • Process personal lines E&S policy renewals and collect payment for agency bill accounts.
  • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results.

 Required Skills:

  • Associate degree in business-related field or minimum 2-year equivalent training/work experience.
  • Prior customer service experience is a must.
  • Prior personal lines (auto & home insurance) insurance experience with a basic knowledge of industry principles and products.
  • Active Property & Casualty Insurance licensed
  • Comfortable with identifying opportunities, asking for and closing the sale of additional insurance products & services.
  • Excellent communication and interpersonal skills combined with the ability to work independently and as part of a team.
  • Ability to both prioritize, as well as review, record and organize data from a variety of sources.
  • Background check upon job offer (if applicable) 

Preferred Skills:

  • Bachelor’s degree
  • While not required, a working familiarity of Agency Management Systems and MA Registry of Motor Vehicles System a plus.

Benefits Package:

At Ironside Insurance Group, we offer a competitive salary based on experience plus bonus opportunities. In addition, we offer a comprehensive benefits plan to include medical benefits, 401K with company matching as well as a generous paid time off plan, promoting a healthy work-life balance.

Submit Your Resume
Image of hands typing on a laptop

Commercial Lines Account Manager

Job Description:

Within this role you will be a key point of contact for our policyholders. This will include but not be limited to, answering phones, and responding to e-mails to address customer questions & concerns. You will also be supporting Ironside Insurance Group’s goal of providing our clients with appropriate levels of protection through an array of available insurance products.

As a Commercial Lines Account Manager, you will perform a full range of consultative activities to ensure a positive customer experience. This role is available as an in-office (Boston, MA) or fully remote, work from home position only for candidates living in the following states:

  • Massachusetts
  • Connecticut
  • Florida
  • New Hampshire
  • North Carolina
  • Pennsylvania
  • Rhode Island

 Core Responsibilities:

  • Assist prospects and clients with gathering information, completing applications and working closely with underwriters to determine appropriate policy solutions, pricing and product eligibility.
  • Provide exceptional customer service and follow-up by promptly responding to client calls and e-mails.
  • Aid in customer retention via multiple methods of contact and annual insurance policy reviews.
  • Proactively identify and process policy transactions and explain any resulting customer impact.
  • Assist with policy billing, including invoicing and tracking of agency billed payments.
  • Manage and utilize your time effectively to ensure the department meets required service levels for improved customer satisfaction results.
  • Cross-selling additional insurance solutions as appropriate.

Required Skills:

  • Associate’s degree in business-related field or minimum 2-year equivalent training/work experience
  • Prior customer service experience is a must.
  • Prior commercial lines insurance experience is required.
  • Excellent communication and interpersonal skills combined with the ability to work both independently and as part of a team.
  • Currently holds and maintains required insurance licenses.
  • Ability to both prioritize, as well as review, record and organize data from a variety of sources.

Preferred Skills:

  • Bachelor’s degree
  • Working familiarity of Agency Management Systems and MA Registry of Motor Vehicles System a plus.

Benefits Package:

At Ironside Insurance Group, we offer a competitive salary based on experience plus bonus opportunities. In addition, we offer a comprehensive benefits plan to include medical benefits, 401K with company matching as well as a generous paid time off plan, promoting a healthy work-life balance.

Submit Your Resume